Shipping policy

How shipping works. The factory ships your order to our own consolidation warehouse in China. There we inspect the goods, photograph them, and measure the actual packed dimensions and weight. Orders are then consolidated and shipped to Canada; the carrier handles customs clearance, and your order is delivered to your door.

Timelines (estimates, door to door, after departure). Air: 8-12 days. Fast sea: 18-22 days. Slow sea: 28-35 days. Warehouse processing typically adds 3-7 days after your goods arrive at our warehouse. These timelines are estimates, not guaranteed delivery dates.

Freight cost. Freight is charged on the actual packed dimensions and weight (or volumetric weight, whichever applies). Oversize items such as bed frames ship by sea only. Goods plus freight are paid in full before anything ships.

Delivery. Delivery is to the address provided at checkout. Please make sure someone can receive the goods or that the carrier can leave them safely.